Organisation - June 23, 2011

Virtual reception

The Restaurant of the Future now has the reception of the future as well. Since the beginning of this week, visitors arriving at the reception desk are being addressed by a large screen.

The AFSG receptionist on duty in the Atrium building, in another part of the campus, appears on the screen. Marcel Gerritsen, head of accommodation, technology and logistics, calls the alternative method for staffing the reception an experiment. He says the reception will be staffed again properly once the new AFSG building behind the Restaurant of the Future is complete. Visitors will have to make do with long-distance help for the time being. Gerritsen: ‘That is still more customer friendly than a piece of paper with a telephone number.'

Re:act