Some thirteen thousand first year students are having problems with their public transport travel pass (OV-chipkaart) or smart card, a situation which can last for weeks.
But problems can still arise when checking in and out of trams, buses and the metro, she continues. Students with a defective card will receive a letter, which they should carry with them. If their card continues to be defective, they can produce this letter during inspection. The defect will be resolved in a few weeks' time and the card will again be recognized everywhere, adds the spokesperson.
What happens if the gates at the metro stations do not open? The company gives its word that this would be resolved in the next few days. Trans Link Systems is now finding out in which cities problems still exist. A list will be published on the website www.studentenovchipkaart.nl. - HOP, Bas Belleman