Student - October 9, 2014

Idealis tackles poor internet connections

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Gastredacteur
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Idealis is going to improve the internet connections in its student housing. In the course of January, the problems experienced by students on the Marijkeweg, Haarweg and Bornsesteeg should be over.

These days, an Internet connection is seen as a basic necessity of life. That is why it is so annoying for the residents of the Idealis buildings on the Marijkeweg, Haarweg and Bornsesteeg that they have big problems getting access to the World Wide Web. Many residents have no internet at all any more, while some can occasionally get a connection. 

‘It is basically firefighting,’ sighs an employee from the university’s IT department. The Idealis buildings are connected to the Wageningen UR network so they are the ones who receive the complaints. ‘The problem is that new occupants in the buildings link up routers to the network,’ explains the IT employee. ‘Unfortunately many students don’t do this correctly, so that the router gives the wrong IP address. As a result, that student has internet but he or she disrupts the network for other residents. It costs us a lot of time to find the culprit. Once we’ve tracked them down, the next one has appeared.’

Hardware 

The underlying cause of the problem lies in the hardware. Switches play an important role in the infrastructure. The switches in these Idealis buildings are dated. Modern switches would be able to recognize wrongly connected routers. Starting mid-November, the ICT department at the university will be replacing the switches, and the problems should be solved by the end of January. 

Idealis has known about the internet connectivity problems for some time. And new switches were delivered to Wageningen UR at the end of 2013. Why it has taken until now for the new switches to be installed is not clear to Idealis spokesperson Corina van Dijk. ‘We knew something had to be done. It was not for nothing that the switches were delivered in 2013.’

According to Wojtek Sablik, head of the ICT Infrastructure department, exchanging the switches is the last part of a long-term updating process. It was not just the switches but also the cables that needed replacing.
‘We are two or three months behind schedule, but that is not too strange for such a complex process. Those three months
are like a few seconds in our world.’

Carina Nieuwenweg/Linda van der Nat

Re:actions 4

  • Gerard Cadger

    Citing the European Committee for the Environment, Agriculture and Local and Regional Affairs, "According to the EEA, there is sufficient evidence or scientific evidence levels of harmful biological effects, sufficient to invoke the application of the
    precautionary principle and of effective, urgent preventive". (http://wifiinschools.com/uploads/3/0/4/2/3042232/europe_seeks_to_ban_mobile_and_wifi_in_schools.pdf)

    When I moved into Beringhem and was told not to connect wifi routers, I was understandably pleased. Ethernet cables are much more reliable, and I would not have be exposed unnecessarily to constant electromagnetic radiation. In rooms as small as these, why would anyone need a wifi router anyway- a cord can reach everywhere?

    But at last count, there are 22 wifi networks operating at full strength in my room alone. This is insane. I ask Idealis to be serious about the wifi problem, and to reiterate their original position that wifi is not allowed. There is absolutely no logical reason for it, and the European Council itself has warned of health concerns.

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    • Jack's fan

      Jack explains why you needn't worry about that too much:

      http://www.theguardian.com/technology/askjack/2012/sep/27/wi-fi-health-risks

    • WhyFi?

      Good luck trying to put an internet cable in a tablet or smartphone...
      Would be a shame if you could not use these devices in your room because of the outdated network system

    • need mo wifi

      Exactly what Jack's Fan and WhyFi say and also, at the Albert Heijn you can buy these aluminium rolls from which you can build cool hats. They'll protect you from the radiation. I have read that on the internet from similar sources that are provided on "wifiinschools.com".
      Having said that, you are quoting a letter/statement PDF that again quotes that report. Additionally, aforementioned website puts up various pdf's as 'scientific evidence' even though it is just an interview that is with some difficulty backtraced. These are exactly the reasons why people often ignore websites/arguments like those.

      I truly hope you do not you cite or back up all your arguments like that.

      Besides, just because they are looking into things does not immediately mean that it is proven - which is far too often what these EEA statements are used for (or of any other institute in that matter).

  • PJ

    ‘We are two or three months behind schedule, but that is not too strange for such a complex process. Those three months
    are like a few seconds in our world.’

    Welke wereld is dat? De langzaam ontwikkelende wereld van de technologie?

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  • Binnenveld

    "by the end of January. "
    Keep calm and... Wait Wutttttt!!!?

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  • Rajesh

    Whenever there was a problem, idealis used fake reasons saying that the routers were the main cause. But, the truth is the incapability to upgrade the necessary hardware (whatever the reason may be). Shouldn't the so called student unions at University (they say that they are to help the students) take appropriate action against idealis? What a shame in the 21st century- all the buildings without proper internet connection. Banning routers will never be sustainable- rather they can teach the students how can routers be connected properly.

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    • aaddssss

      That is it. Everything will be OK if they invest enough money on IT facilities. The company dare not to say fake reasons to local. But here they cheat because most foreign tenants do not know the legal system here, and foreign tenants do not speak local language.

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  • Ikke

    "De diepere oorzaak van het probleem ligt in de hardware".
    Nee. De oorzaak zit in het aansluiten van routers, wat niet toegestaan is. De hardware vervangen zorgt ervoor dat de routers (die sowieso niet aangesloten mochten worden) geen overlast veroorzaken.

  • Binnenveld

    Protip voor Idealis: Hang zelf routers op in complexen.

  • Alex Bik

    Overigens wordt maar een deel van de problemen veroorzaakt door verkeerd aangesloten routers. Ik heb dinsdagavond op Dijkgraaf wel gezien dat er een router van een van de bewoners verkeerde adressen uit stond te delen, maar dat was pas nadat de storing al een tijdje bezig was. Blijkbaar heeft iemand met z'n router zitten rommelen omdat het niet werkte. Dat is dus het gevolg, niet de oorzaak. Bovendien was de storing van dinsdag veel te omvangrijk om daardoor veroorzaakt te worden. Een foute router veroorzaakt door de manier waarop het netwerk is opgebouwd ellende voor ten hoogste 252 medebewoners.

    De switches vervangen door types uit deze eeuw is inderdaad een hele goede stap voorwaarts. Modernere switches kunnen dit soort ellende filteren.

    Een ander groot probleem is het beheer. Er wordt niets gemonitord, er wordt afgewacht tot er iemand belt. En zelfs dan heeft het geen prioriteit. Daarbij kan dat niet 24*7, terwijl studenten wel 24*7 van internet afhankelijk zijn. Bijvoorbeeld om werk in te leveren.

  • ex-IT-er

    Ook bij het goed aansluiten van je router zal je IP adres 192.168... zijn. Je moet vooral kijken of de kabel naar de muur in de WAN poort zit, niet in een van de LAN poorten.

    • Alex Bik

      "Controleer je IP adres" is inderdaad een hele slechte tip. Het IP adres van je PC zal als je een router hebt inderdaad altijd met 192.168 (of een van de andere gereserveerde ranges) beginnen. De router zelf heeft het 'echte' adres, maar leg iemand die blijkbaar niet weet hoe je een router moet aansluiten maar eens uit waar je dat kunt vinden.


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